Small Business IT Support

 

Downtime Can Cost A Fortune

Your Very Own IT Department

IT systems play a crucial part of any business. When a computer has stopped working, so has a member of staff. This can be both costly and cause many interruptions to your businesses daily routine. If your Server has stopped functioning or develops a problem, it can stop your entire office from working.

Major companies and institutions have the backup of an in-house IT Department, however, most small businesses can’t afford such a luxury – this is where Kimpton Computers can help!

With our Small Business Contracts we can provide all the services a traditional in-house IT Department would offer whilst saving your business downtime & money.

Emergency Assistance

No Contract Support

If you’re new to Kimpton Computers and don’t already have a small business support contract in place, we’re still here to help. Our engineers can still visit your site, quickly assess your systems or network and find a solution for your problem quickly. All our engineers are Microsoft Certified to guarantee the best solution for your problem.

Small Business Support Contracts

Regular Visits with On-line, Email & Telephone Support

We understand that every business has different IT needs. Computer systems play many different rolls in different businesses, some more critical to the daily function than others. This is why we have put together 2 support contracts so that you can choose which is best for your staff & business needs.

Levels of Support

Below you’ll find details for each of the the 2 support levels. Each contract contains the vital and most commonly required services any business would require with increasing services as you go up the levels.

Can’t see a service listed which your business needs? Give us a call to discuss your requirements and we can adapt any service level to suit your needs.

Contract Duration

Contracts run on a monthly reoccurring cycle with a 30 day cancellation notice.

Agree to a 12 month contract and save 10%

Servers & PC’s

Many businesses use a standard PC running a Windows 7 or 8 operating system. These “servers”, whilst they’re often used as a file or print servers, our support team consider them as PC’s. Only servers running Microsoft Windows Small Business Server (SBS) or Windows Server are considered as servers. If you have a PC acting as a server, please include it as a PC when using the calculator below.

 

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Sign up for a 12 month contract and save 10%

 

Support Level 1

Support Level 2

  • Booked on-site visit once per month*
  • On-site Data Backup*
  • PC Health Check-up & Windows Clean-up
  • Installation of Windows Updates
  • Installation of new hardware
  • Relocating equipment around office
  • PC Hardware Service (every 6 months)*
  • Labour for PC Upgrades (Parts extra)*
  • Unlimited Email & Telephone Support
  • 1 x Emergency Call-Out per month*
  • 1 x Remote Access Support per month*
  • PDF Network Documentation
  • Booked on-site visit twice per month*
  • On-site & Off-site Data Backup*
  • PC Health Check-up & Windows Clean-up
  • Installation of Windows Updates
  • Installation of new hardware
  • Relocating equipment around office
  • PC Hardware Service (every 6 months)*
  • Labour for PC Upgrades (Parts extra)*
  • Unlimited Email & Telephone Support
  • 2 x Emergency Call-Out per month*
  • 2 x Remote Access Support per month*
  • PDF & On-site Network Documentation

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